How to complain

If you are concerned about the way we have handled your personal information, you have the right to complain directly to us. We have procedures in place for handling data protection complaints.

To make a complaint:

  • Email: dataprotection@uinsure.co.uk

  • Post: Data Protection Complaint, Uinsure Limited, PO Box 5524, Manchester, M61 0QR

We will acknowledge your complaint within 30 days. We will investigate the matter and inform you of the outcome without undue delay.

If you are not satisfied with our response, or if you believe we have not complied with our data protection obligations, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk

  • Helpline: 0303 123 1113

  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Adviser/Partner verification

This area of the website is intended for financial advisers only.
If you're a customer, please click 'Stay in the policyholder area' below.
We will remember your preference.

I am a financial professional Stay in the policyholder area