We may communicate with you about insurance products in connection with your relationship with us. The communications you receive will depend on where you are in the insurance journey.
Pre-sale communications. Where you have been referred to us by a financial adviser, broker, bank, building society, or affinity partner, or where you have started but not completed a quote, we may contact you by email or SMS to help you complete your application. These communications relate to the specific insurance product you were referred for (such as home insurance or landlord insurance) and are sent on the basis that there is an active negotiation for a sale. You may opt out of these pre-sale communications at any time by clicking the unsubscribe link in any message or by contacting us.
Post-sale marketing. Once you have purchased a policy, we may send you information about similar insurance products and services where you have actively opted in to receive marketing communications from us, or where we have obtained your contact details in the course of a sale and you have not opted out. The latter is permitted under Regulation 22 of the Privacy and Electronic Communications Regulations 2003 (PECR), provided you were given a clear opportunity to opt out when your details were collected and you are offered a simple way to opt out in every message. The PECR soft opt-in is separate from, and operates independently of, the UK GDPR lawful basis of legitimate interests.
You have the right to opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, contacting us at dataprotection@uinsure.co.uk, or writing to us at the address above.
Opting out of marketing will not affect service communications relating to your policy (such as renewal reminders and claims updates), which we are required or entitled to send.