Get in touch

Have Questions?

If you have a question about your policy, you can contact us using the form below and we’ll get back to you shortly.

If your query is urgent please give us a call using the contact details below.

Get in touch
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Home Insurance Claims

For Ageas, AXA, LV, RSA, UK General or Zurich claims please call us on 0330 102 6023

For Covéa claims please call us on 0330 024 2255

For Midas claims please call us on 0330 123 5748

Home Emergency Claims

For Home Emergency claims please call us on 0800 999 4215

Family Legal Protection Claims

For Family Legal Protection claims please call 0344 770 1040


BTL/Landlords Insurance Claims 

For Landlords Insurance claims please call us on 0344 412 4276

BTL/Landlords Home Emergency Claims

For Landlords Emergency claims please call 0800 999 4215

BTL/Landlords Legal Protection & Rent Guarantee Claims

For Landlords Protection and Rent Guarantee claims please call 01384 399 997


Please call us on 0344 844 3844

Our lines are open Monday - Friday 9:00am - 5:00pm

Please call us on 0344 844 3844

Our lines are open Monday - Friday 9:00am - 5:00pm

You can also put your complaint in writing by sending it to:

Uinsure Customer Service
PO Box 1189
Doncaster
DN1 9RP United Kingdom

Please include your full name, policy/claim details, your complaint and how you'd like us to rectify the matter.

If we are unable to reach a resolution you can contact the Financial Ombudsman Service (FOS) to review your complaint.