For any policy query or claim you can either contact us via our request form or phone.
Call us instead
For urgent queries or if you’d rather speak to an adviser use the buttons below to call us.
You can also put your complaint in writing by sending it to:
Uinsure Customer Service
PO Box 1189
DN1 9RP United Kingdom
Please include your full name, policy/claim details, your complaint and how you’d like us to rectify the matter.
If we are unable to reach a resolution you can contact the Financial Ombudsman Service (FOS) to review your complaint.
Non-Standard & Specialist claims
To make a claim please refer to your policy documents which will contain the contact details for the underwriter of the policy.